TYRON

Innovation/Recovery/Transformation

Bridging Physical Systems to Cloud & Automation

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About Me

Tyron

Field Technician & Infrastructure Specialist

Field Technician with extensive experience across telecom infrastructure and property technology, specializing in submetering systems for multi-family properties. Skilled in installation, troubleshooting, system recovery, and rescuing failed or stalled submetering projects.

Known for identifying root-cause issues and eliminating preventable delays through proactive coordination and technical accuracy. Currently advancing skills in network operations, cloud platforms, and system automation to transition into higher-level infrastructure and AWS/cloud roles.

10+Years Experience
90%Delay Prevention
300+Units Deployed
8K+Users Supported

The Journey of Transformation

“From hands-on field work installing physical systems, to orchestrating cloud infrastructure — my journey has always been about one thing: solving problems others walk away from. Every failed deployment I’ve rescued, every delayed project I’ve accelerated, has built the foundation for the next level.”

Innovation

Finding new solutions to old problems through technical creativity.

Recovery

Rescuing failing deployments and turning setbacks into success.

Transformation

Evolving from physical systems to cloud & automation mastery.

Skills & Expertise

A comprehensive toolkit built through years of hands-on experience across multiple technology domains.

Infrastructure & Hardware

  • Submetering Systems Installation
  • Data Center Operations
  • Hardware Installation & Replacement
  • Server Rack Deployment
  • Copper/Coax/Cat5 Cabling
  • Cross-connects & Circuit Validation

Network & Telecom

  • Telecom Infrastructure
  • Network Troubleshooting
  • Cisco Unified Communications
  • IP Phone Fleet Management
  • Call Manager Administration
  • Voice/Video Endpoints (CUCM, TMS)

Cloud & Automation

  • AWS/Cloud Platforms
  • System Automation
  • Webex Cloud Services
  • Hybrid UC Services
  • Cloud UC Administration
  • Remote Infrastructure Support

Project & Operations

  • Project Recovery & Rescue
  • Root Cause Analysis
  • Cross-functional Communication
  • Site Planning & Coordination
  • VIP/Executive Support
  • Global Team Collaboration

Experience

A track record of technical excellence and problem-solving.

Field Technician III

Submetering & Property Technology
Current
  • Identified coordination gaps causing recurring 3-month submetering delays; improved project readiness across 10+ general contractors.
  • Installed, tested, and validated submetering systems for properties ranging 50–300 units.
  • Conducted troubleshooting and rescue of failing deployments, reducing rework and accelerating unit readiness.
  • Provided cross-functional communication that prevented up to 90% of typical delays through proactive site planning.

CSC Technician II

Data Center Operations
Previous
  • Provided weekend remote-hands support for data center clients, including hardware swaps, testing, and escalations.
  • Performed back-up tape rotations, media handling, and data storage maintenance for enterprise environments.
  • Executed copper/coax/cat5 cabling, cross-connects, and circuit validation for new deployments.
  • Installed and replaced servers, network hardware, and software packages in production racks.

Ace Collaboration Analyst

Cisco Systems
Previous
  • Delivered advanced technical and collaboration support for 8,000+ global Cisco Sales users.
  • Managed Webex meetings, scheduling, and conferencing; supported hybrid and cloud UC services.
  • Administered voice/video endpoints (CUCM, TMS, Webex Cloud) and participated in early-field testing for new collaboration devices.
  • Provided VIP/Executive-level support for Directors, VPs, and Executive teams.

Unified Collaboration Engineer

Cisco Unified Communications
Previous
  • Tier II engineer for Cisco Unified Communications; supported global IP phone fleets across numerous device models.
  • Administered Cisco Call Manager and Unified Communications systems; troubleshot IPT, UCCE, and Contact Center environments.
  • Supported CTIOS, WebACD, CUIC reporting, Iceberg applications, and call-routing logic.
  • Partnered with global teams to improve reliability and reduce ticket escalations.

Get In Touch

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Contact Information

Location
United States

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